QUALITY MANUAL (ISO/IEC 17025 : 2008)
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XXX/QM/21
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Internal Audit
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4.14.1
The laboratory is committed to
carry out internal audit as per procedure Quality Process at least once in a
year as per predetermined schedule of its activities to verify that its
operations continue to comply with the requirements of documented management
system and procedures and as per ISO/IEC 17025: 2008. The internal audit
programme addresses all elements of management system including testing and
calibration activities. QAM is responsible to plan and organize audit as per
schedule and as requested by management. Audit is carried out by qualified and
trained personnel independent of activities to be audited. If required,
outsider with adequate qualification, training and experience is engaged for
carrying out audit.
4.14.2
If it is observed from the
audit findings that cast doubt on the effectiveness of operations or on the
correctness of test result, QAM shall take immediate corrective action and the
customer shall be informed in writing if investigation points out that test
results might have been affected.
4.14.3
Record shall maintained for the
area audited, audit findings and corrective actions taken.
4.14.4
Follow up audit shall be
carried out to verify and record the implementation and effectiveness of
corrective action taken.
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